Beyond the Arena
Refund Policy
Thank you for your interest in The Horse Trademark! We encourage you to read this policy carefully before making a purchase.
Delivered Orders:
Unfortunately, due to the nature of our business and to ensure fairness for all customers, we are unable to offer refunds or accept returns for items that have been successfully delivered, confirmed by a tracking number provided by the carrier. This policy applies to all delivered items, regardless of the reason for return, including:
The Horse Trademark is not responsible for orders shipped to incorrect addresses due to customer error during checkout. Please double-check and ensure you enter your complete and accurate shipping information, including your zip code and apartment number (if applicable).
Policy Updates:
The Horse Trademark reserves the right to modify or update this policy at any time. Any changes made will be effective immediately upon posting on our website.
Your Agreement:
By placing an order with The Horse Trademark, you acknowledge that you have read, understand, and agree to abide by the terms and conditions of this refund policy.
Delivered Orders:
Unfortunately, due to the nature of our business and to ensure fairness for all customers, we are unable to offer refunds or accept returns for items that have been successfully delivered, confirmed by a tracking number provided by the carrier. This policy applies to all delivered items, regardless of the reason for return, including:
- Buyer's remorse
- Change of mind
- Dissatisfaction with the product
- Incorrect Shipping Information
The Horse Trademark is not responsible for orders shipped to incorrect addresses due to customer error during checkout. Please double-check and ensure you enter your complete and accurate shipping information, including your zip code and apartment number (if applicable).
Policy Updates:
The Horse Trademark reserves the right to modify or update this policy at any time. Any changes made will be effective immediately upon posting on our website.
Your Agreement:
By placing an order with The Horse Trademark, you acknowledge that you have read, understand, and agree to abide by the terms and conditions of this refund policy.